In some cases, the customer selected product is not available for purchase. In that scenario, the alternative product should be selected and provides informational message to the customer.

In SAP, fulfilment of the above process is called as Substituting Reason. Substituting Reason is a process that controls how the system performs product selection when product substitution required.

Substituting Reason defines below things -

• Define strategy for alternate product that should be offered.
• Provide informational message to user before substitute the material.

Below process is to create substituting reason TCSR (TC Substituting Reason) –

Step-1: Enter the transaction code OVRQ in the SAP command field and click Enter to continue.

(OR)

Enter the transaction code SPRO in the SAP command field and click Enter to continue.

Click on SAP Reference IMG.

Expand SAP Customizing implementation guide → Sales and Distribution → Basic Functions → Material Determination → Define Substitutions Reasons. Click on Execute.

Step-2: In the next screen, click on New Entries button.

Step-3: Enter the below details and click on Enter.

• SbstReason - Enter the 4-digit alphanumeric Substitution reason key
• Description - Enter the substitution reason description
• Check Entry to make an alternate product appearing
• Check Warning to display informational message

Step-4: Once all the details entered, click on the Save button to save the changes.

Step-5: It prompt for the Change Request. Create/Select the change request and Click on right mark to proceed.

Step-6: Status bar displays the below message once the substituting reason saved successfully.

Technical details: -

• Transaction: OVRQ
• Menu Path: SPRO → SAP Reference IMG → SAP Customizing implementation guide → Sales and Distribution → Basic Functions → Material Determination → Define Substitutions Reasons