Both accounting and sales departments use the customer master record. Either the general and company code data or the entire customer master record can be displayed when it required.

Employees in the sales department can display order processing, shipping and billing data for a customer.

Displaying Customer Master Record Changes: -

Below process is to display the change history for the customer 3300.

Step-1: From SAP easy access menu, go to Accounting → Finance Accounting → Accounts Receivable → Master Records → FD04 – Display Changes .

(OR)

Enter the transaction code FD04 in the SAP command field and click Enter to continue.

Step-2: Enter the below details in the next screen and click on Enter or right mark.

• Customer Account Number.
• Company Code.

Step-3: In the next screen, Select the Field from the list of Changed Fields and click on All Changes.

Step-4: In next screen, list is generated with New Value and Old Value of the field.

Technical Information: -

• Transaction Code: - FD04
• Navigation path: - From SAP easy access menu, go to Accounting → Finance Accounting → Accounts Receivable → Master Records → FD04 – Display Changes .