Once the amount is paid by the customer, incoming payment needs to be posted.

Process: -

Below process is to post an incoming payment for the customer.

Step-1: Enter the transaction code F-28 in the SAP command field and click Enter to continue.

(OR)

From SAP easy access menu, go to Accounting → Finance Accounting → Accounts Receivable → Document Entry → Incoming Payments .

Step-2: In the next screen, enter the below details.

• Document Date
• Company Code
• Currency/Rate (Payment Currency)
• Bank Data – Account (Cash/Bank Account the Payment is to be posted)
• Amount (Payment Amount)
• Account (Customer Id of the customer)

Step-3: Click on Process Open Items button to display the list of Pending Invoice.

Step-4: Assign the Payment Amount to Appropriate Invoice with the Invoice Amount.

Step-5: Once all the details entered, click on the Save button to save the changes.

Step-6: Status bar displays the generated document number once the incoming payment posted successfully.

Technical Information: -

• Transaction Code: - F-28
• Navigation path: - SAP Menu → Accounting → Finance Accounting → Accounts Receivable → Document Entry → F-28 – Incoming Payments